

Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Joe Ruggiero
Office Hours
After Hours by Appointment
Address
Owings Mills, MD 21117-3291


Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Simple Insights®
What to consider when choosing a beneficiary for life insurance or other financial accounts
What to consider when choosing a beneficiary for life insurance or other financial accounts
Learn what factors to consider when choosing a life insurance beneficiary or a beneficiary for other financial accounts.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Disaster preparedness for your business
Disaster preparedness for your business
Create a business disaster plan to protect your employees, secure assets and resume operations.
Social Media



Viewing team member 1 of 11

Kelly Toledo
Account Manager
License #99940117
I’m Kelly, and I’ve been helping State Farm customers in Owings Mills and Baltimore County since 2021. I’m licensed in auto insurance, life insurance, homeowners insurance, and business insurance, and I love problem-solving to find the right plan for each customer. Outside of the office, I enjoy traveling, music, and spending time with my Jack Russell/Pug mix, Suzy.
Viewing team member 2 of 11

Patrick Sise
Account Manager
License #3001519540
Hi, I’m Patrick! Since 2021, I’ve been serving our Good Neighbors with auto, home, and life insurance. I enjoy helping families protect their future with the right coverage. I graduated from Elkton High School and Johns Hopkins Peabody Institute. When I’m not in the office, I’m hiking, playing guitar, or touring with my band.
Viewing team member 3 of 11

Christina Kirkland
Account Manager
License #3002762506
Hello, I’m Christina! Since 2023, I’ve been helping State Farm customers in Owings Mills and Reisterstown with auto, home, and life insurance. I’m bilingual and enjoy supporting our Spanish-speaking community. When I’m not in the office, I’m with my husband and our seven Labradors — or out fishing, baking, and traveling.
Viewing team member 4 of 11

Chris Cornwell-Shiel
Account Manager
License #3003513025
Hey, I’m Chris! I joined the team in 2025 and love connecting with our Owings Mills and Baltimore-area customers. I help with auto, home, renters, and life insurance, and my goal is to make the process simple and stress-free. Outside of work, you’ll usually find me playing guitar or bass.
Viewing team member 5 of 11

Tim Ruggiero
Customer Service Manager
License #31201
Hi, I’m Tim! I’ve been part of the agency since 2021, helping customers with auto, home, life, and other State Farm insurance plans. I strive to be hardworking and knowledgeable so customers feel confident about their coverage. Outside of work, I enjoy disc golf and keeping tropical fish.
Viewing team member 6 of 11

Tamera Atkins
Customer Service Representative
Hi, I’m Tamera! Since 2024, I’ve been supporting our Good Neighbors with life insurance, auto insurance, and renters coverage. My goal is to make every customer feel cared for and protected. Outside of the office, I love baking, traveling, and exploring new music. I’m also Joe’s wife, and together we share two rescue cats, Sheryl and Lani.
Viewing team member 7 of 11
Kyla Kearse
Customer Service Representative
Hi, I’m Kyla! I joined the team in 2025 and love supporting our Owings Mills and Baltimore-area customers. As part of the service team, I help with billing questions, policy updates, document requests, and day-to-day insurance support. I work closely with our licensed Account Managers to make sure your auto, home, renters, and life insurance needs are handled quickly and accurately. I enjoy learning new things and finding ways to make the insurance process simple and stress-free. On weekends, you’ll often find me exploring new restaurants in Washington, DC — and one of my favorite travel destinations is Las Vegas.
Viewing team member 8 of 11
Alexis Garnica
Customer Service Representative
License #3003878338
Viewing team member 9 of 11
Audrey Smith-Rowland
Customer Service Representative
License #3002038116
Viewing team member 10 of 11
Christine Kelly
Customer Service Representative
License #3003435124
Viewing team member 11 of 11

Eddy Litvak
Agent's Assistant
License #3003164960
Hello, I'm Eddy! I’ve been part of the Joe Ruggiero State Farm team since 2023. I help our customers in Owings Mills, Stevenson, and across Baltimore County with auto, home, renters, and life insurance. Outside the office, I play and teach music, enjoy cooking, and love spending time outdoors.
Owings Mills, MD Full Time