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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dubria Froneberger

Dubria Froneberger

March 26, 2025

5  out of  5
rating by Dubria Froneberger
"Great service and very helpful thank you"
We responded:
"Hi Dubria, thank you so much for your feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, don’t hesitate to reach out. We’re here to help! - Joe "
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Latoya Barbour

March 21, 2025

5  out of  5
rating by Latoya Barbour
"Patrick was awesome. He listened and got me the coverage that I needed in 10 mins. Fast friendly service. I would recommend anyone to use State Farm"
We responded:
"Hi Latoya, Thank you so much for your kind words! We're thrilled to hear that Patrick provided you with fast and friendly service. Your recommendation means a lot to us, and we're here to help anytime you need assistance with your coverage. -Joe "
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Cindy Scherr-Zimlin

March 4, 2025

5  out of  5
rating by Cindy Scherr-Zimlin
"Christina was amazing. She answered all my questions and helped me tremendously."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Christina was able to assist you and provide the support you needed. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again! - Joe"
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Rita Shipe

February 28, 2025

5  out of  5
rating by Rita Shipe
"State Farm is a great company for insurance. Every concern or needed assistance they have always been a great help"
We responded:
"Hi Rita, thank you so much for your wonderful review! We’re thrilled to hear that you’ve had a good experience with our team. We’re always here to help whenever you need us! - Joe "
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Alex

February 24, 2025

5  out of  5
rating by Alex
"She was very helpful and went over all off my polices and options. Because of her I decided to keep my polices with Allstate."
We responded:
"Hi Alex, thank you for your kind words! We are glad to hear our team was able to thoroughly review your plan and options. We hope to serve you again soon. - Joe"
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bridgette jones

February 5, 2025

5  out of  5
rating by bridgette jones
"Lori was such a great help."
We responded:
"Hi Bridgette, thank you for your top-notch review! We are happy to learn Lori was helpful. Our goal is to provide excellent service, and we're glad she could assist you. We appreciate your support. - Joe"
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Tabitha Holly

January 31, 2025

5  out of  5
rating by Tabitha Holly
"Quick, fast and affordable! Patrick was great!"
We responded:
"Hi Tabitha, thank you for your five-star review! Our team is glad to hear Patrick provided you with quick service. We are glad to learn he also offered you budget-friendly coverage options. We appreciate your feedback. - Joe"
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Kevin Grady

January 28, 2025

5  out of  5
rating by Kevin Grady
"Great service and very professional! 💯"
We responded:
"Hi Kevin, thank you so much for your kind words! My team and I are happy to hear you had a five-star experience with us. We strive to provide top notch service and are glad we could meet your expectations. We hope to serve you again soon. - Joe"
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goldyandthefamily

January 23, 2025

5  out of  5
rating by goldyandthefamily
"Insurance Agent Patrick from STATE FARM did an amazing job of addressing my Car 🚗 Insurance Policy. I'm happy to be able to save my family $1000's for our car policy. Thanks Patrick AND looking forward to saving $ for the next policies for our BUSINESSES, Home and ETC."
We responded:
"Hi Troy, thank you for sharing your fantastic experience with Patrick! It is wonderful to learn he was able to provide you with budget-friendly auto coverage. Our team aims to provide exceptional service for our customers, and we are glad to learn we hit the mark. We're excited to assist you with your business, home, and other coverage plans in the future. - Joe"
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Anthony Dirtygoatpoopy

January 17, 2025

5  out of  5
rating by Anthony Dirtygoatpoopy
"Patrick is by far the nicest, most helpful agent I've ever dealt with! He even called me back after hours on a Friday evening to help me get my insurance policy for me and my wife completed, and has been in contact with me ever since, making sure everything has gone through! I would give a hundred Stars if I could! Top notch!"
We responded:
"Hi Anthony, thank you so much for your amazing review! We're thrilled to hear about your outstanding experience with Patrick—he truly goes above and beyond for his customers. His willingness to assist you after hours and make sure the process was completed seamlessly really shows his exceptional dedication and commitment. We're lucky to have him on our team! Your kind words and "100-star" praise mean the world to us, and we're so glad Patrick was able to provide such top-notch service. If you need something else, don't hesitate to reach out - Joe"
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Kista Fleming

January 15, 2025

5  out of  5
rating by Kista Fleming
"Patrick was very helpful, follow up was great, provided detailed info and shared examples of how the insurance would work."
We responded:
"Thank you for your feedback, Kista! We’re so glad to hear that Patrick was able to provide you with helpful information and great communication. It's important to us that our customers fully understand their coverage, and we’re happy that Patrick could assist you in that way. If you ever have any more questions or need further assistance, feel free to reach out! -Joe"
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Roland Wefon

January 10, 2025

5  out of  5
rating by Roland Wefon
"This is a place to be. They treat their customers by looking urgently and making sure you are fully satisfied"
We responded:
"Hi Rolanld, thanks so much for the review! Please don't hesitate to reach out if there's ever anything we can do to be of service. - Joe "
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Matthew Ogle

December 30, 2024

5  out of  5
rating by Matthew Ogle
"I always have had excellent interactions with this agency. Christine assisted me on making a slight change to my account. She was courteous, professional and delight to work with."
We responded:
"Hi there! Thank you so much for your kind words! We’re thrilled to hear that Christina provided you with excellent service. We’re always here to help, so don’t hesitate to reach out if you need anything else."
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Richard Horton

December 19, 2024

5  out of  5
rating by Richard Horton
"Patrick was amazing and super helpful"
We responded:
"Thank you for your great feedback! We're so glad Patrick could assist you and provide helpful service. We appreciate your trust in us! -Joe"
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Melissa Thompkins

December 10, 2024

5  out of  5
rating by Melissa Thompkins
"Great customer service. Everyone is always so helpful."
We responded:
"Melissa, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. - Joe"
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Charles Franklin

December 9, 2024

5  out of  5
rating by Charles Franklin
"Christina was very professional and courteous and handled all My issues. It is always a pleasure speaking with her when things arise."
We responded:
"Hi Charles, thank you for your amazing review! Our team is glad to hear Christina provided courteous service while addressing your concerns. It’s wonderful to know she consistently makes your interactions a pleasure. We’ll be sure to share your kind words with her. - Joe"
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joe mclendon

November 27, 2024

5  out of  5
rating by joe mclendon
"Patrick was a great help. Very detailed at explaining the new insurance policy. Thank you very much Patrick."
We responded:
"Hi Joe, thank you for your kind words. Our team is delighted to hear Patrick provided detailed explanations and made the insurance process seamless. We hope to work with you again in the future. - Joe Ruggiero"
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Beautifully Twisted

November 9, 2024

5  out of  5
rating by Beautifully Twisted
"Patrick made it super easy getting new car insurance from beginning to end was very nice and helpful would definitely recommend"
We responded:
"Hi, thank you so much for your feedback! We're thrilled to hear that Patrick made the process of getting new car insurance smooth and straightforward. We aim to provide friendly and helpful service, and it's good to know Patrick delivered. We hope to serve you again soon. - Joe"
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Amanda Sheppard

November 8, 2024

5  out of  5
rating by Amanda Sheppard
"Patrick was great very knowledgeable and patient with me. I only had intentions of getting insurance for one car but the service that I recieved has me moving and bundling everything over. Thank you"
We responded:
"HI Amanda, thank you so much for the kind words. We are so glad you had a good experience with Patrick. Please let us know if we can ever be of assistance moving forward. - Joe "
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Bianca Bruno

November 1, 2024

5  out of  5
rating by Bianca Bruno
"Lori Haddaway was phenomenal, she was professional and knowledgeable. She took the time to listen to my needs and helped me to fine the best policy to fit my needs. If you need insurance coverage Lori is the best option to get you the best coverage."
We responded:
"Hi Bianca, thank you for your fantastic review! We're delighted to hear Lori provided you with exceptional service. Our team is glad to learn she listened carefully to your insurance needs and helped you choose excellent coverage. It’s wonderful to know she made your experience positive. We appreciate your feedback. - Joe"
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WILLIAM GILL

October 30, 2024

5  out of  5
rating by WILLIAM GILL
"I’ve been a satisfied client of State Farm insurance for decades. I encourage everyone to consider making a change that will be worth your while, if you aren’t with State Farm already."
We responded:
"Hi William, Thank you so much for your feedback and for being a great client of ours for such a long time. Please don't hesitate to reach out if you ever need anything from us. - Joe "
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Chad Wherry

October 24, 2024

5  out of  5
rating by Chad Wherry
"Thank you so much State Farm!! It is genuinely a challenge to navigate insurance these days, but I was able to figure out home, auto, motorcycle...all in one call. Thank you, Lori. Customer service is so important these days and with knowledge to boot! CHEERS!"
We responded:
"Chad, Thank you so much for your feedback. We’re delighted to hear you had a good experience with Lori. Thank you! Joe Ruggiero State Farm Insurance Agent Owings Mills, MD "
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Rebecca Drasher

October 18, 2024

5  out of  5
rating by Rebecca Drasher
"Great office! I highly recommend Lori Haddaway. She was very helpful and knowledgeable and saved me money on my home and auto insurance."
We responded:
"Hi Rebecca, thank you so much for the kind words! Please don't hesitate to reach out if you need anything moving forward. - Joe Ruggiero State Farm Insurance Agent Owings Mills, MD "
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Tee

October 16, 2024

5  out of  5
rating by Tee
"I’d give 10 stars plus if I could! This office does a phenomenal job!! They are always thinking about what’s best for their customers and not $$$."
We responded:
"Hi Tee, thank you for your review! We are pleased to hear you would give us 10 stars plus if you could! It's our priority to provide our customers with top-notch service, and your feedback means the world to us. Our team hopes to serve you again soon. - Joe"
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Holly Haddaway

October 15, 2024

5  out of  5
rating by Holly Haddaway
"Lori was extremely helpful with a few questions I had. She was very courteous and knowledgeable."
We responded:
"Hi Holly, thank you for sharing your experience! It is fantastic to hear Lori was able to assist you with your questions and provided you with courteous service. We'll be sure to pass along your kind words to her. - Joe"