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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sebastian Ochoa Arguijo

February 28, 2023

5  out of  5 rating by Sebastian Ochoa Arguijo
"Absolutely great! Patrick helped me out on every step of the process!"

Sumi Baby

February 22, 2023

5  out of  5 rating by Sumi Baby
"I Absolutely Prefer anyone to them. Patrick Was sensational and very informative I enjoyed the enrollment far as coverage goes it's legit definitely a 5/5 rating for me :)"

Lauren Amos

February 14, 2023

5  out of  5 rating by Lauren Amos
"My fiancé and I worked with Patrick and we could not be more satisfied with the high level of customer service, information, and overall ease that he provided in the of the process of switching insurance companies. Patrick was absolutely phenomenal! He took his time in answering all of our questions and ensuring our experience was absolutely A1! You will not be disappointed in making a change or acquiring State Farm as your insurance provider. Great job Patrick! Thanks again!"

Shantrice N

January 31, 2023

5  out of  5 rating by Shantrice N
"Great Customer Service ,Patrick was Awesome ,I highly Recommend this Company."

Isaiah Barnes

January 24, 2023

5  out of  5 rating by Isaiah Barnes
"Patrick was amazing! He was patient with me and walked me through the process being a new driver and got me a great deal, glad I got to work with State Farm!"

Chris Pearson

January 13, 2023

5  out of  5 rating by Chris Pearson
"Joe has gone above and beyond to ensure that we have coverage that is right for us at the most cost-effective price. He also has gone way above and beyond to help me out with all of the various difficulties that have transpired since an unfortunate collision back in December. The level of customer service that I have received has been world-class. I would highly recommend his agency to anyone!"

Tara Rice

January 10, 2023

5  out of  5 rating by Tara Rice
"Tim Ruggiero reached out to me to see if I was interested in switching to State Farm, and at the time I had no reason to change providers. He asked me if I minded if he contacted me again when my insurance was going to renew. I told him I would like that. He faithfully called back, as promised, to check in and see if I wanted to compare rates this time. I told him yes and he sent me the info. I was very happy to see that his quote was coming in lower than what I currently was paying, but it was his dedication to providing great customer service that really made it easy to make the change!"

Hugh McAdams

January 6, 2023

5  out of  5 rating by Hugh McAdams
"Patrick was supremely helpful in my quest for a better auto insurance policy. He anticipated every question I had, got us much better options on our existing policies, got us more policies and coverage for things we hadn’t previously had, and STILL SAVED US 25%! He was also able to help my mother with new homeowner’s insurance. The man is a consummate professional and a real charmer. Would highly recommend calling him for any insurance needs, or just to hear a comforting voice. My only regrets are not asking him to take my mom out to dinner and not being able to give him more than 5 stars."

Anna Nejman

December 26, 2022

5  out of  5 rating by Anna Nejman
"Patrick Sise, who assisted with obtaining new policies, handled everything very efficiently and in a professional manner. The overall experience with the agency was excellent."

jose gomez

December 15, 2022

5  out of  5 rating by jose gomez
"Patrick was awesome ! I’ve been super busy with work and daily life so I hadn’t had a chance to get back to him but he sent me a reminder and it was super helpful and quick, especially with the holidays most people don’t get back so soon . He was also able to get me a excellent deal ! Thank you so much for helping me out ! I am happy I switched to State Farm !"

Terrence Francois

December 15, 2022

5  out of  5 rating by Terrence Francois
"Kelly has been extremely helpful."

Gloria Martínez

December 6, 2022

5  out of  5 rating by Gloria Martínez
"(Translated by Google) It is very comfortable to find very kind people with the patience to serve you, very grateful for the help and reliability they provide. (Original) Es muy confortable encontrar personas muy amables y con la paciencia para atenderte, muy agradecida por la ayuda y la confiabilidad que brindan."

Elizabeth Ferrara

December 5, 2022

5  out of  5 rating by Elizabeth Ferrara
"Tim was very knowledgeable about the what I needed. Got right to the details. Helped me out."

Jess Gaurin

December 2, 2022

5  out of  5 rating by Jess Gaurin
"Pat was very helpful and explained several things that I was unsure about!"
Profile photo of Marlene Daniels

Marlene Daniels

November 11, 2022

5  out of  5 rating by Marlene Daniels
""I'm quite proud of myself for making a good choice in selecting "State Farm Insurance"! Wanting to quickly drop my current insurance company, I looked into 3 well known agencies. After comparing their premium quotes, State Farm came on top in being more competitive. My agent, Joe Ruggiero, spoke to me in layman's term throughout several conversations - - I understood everything, and felt comfortable with his knowledge, suggestions/advice. He was receptive to answering my "MANY" questions. His friendliness, yet professionalism was impressive. My auto and home policies become effective this Saturday!""

Shineae Thomason

November 5, 2022

1  out of  5 rating by Shineae Thomason
"I have been with State Farm for 17 years. I have never had an issue until now. State Farm had to drop my husband off of my policy, which I understood BUT they didn’t renew my policy 4 months after they dropped my husband and gave no notice that I wasn’t insured any longer. I spoke with Joe Ruggiero on Feb 4th of this year, he called to advise that my husband would no longer be insured but he could keep my husbands truck insured. I let him know that there was no need to do that because that is my husbands primary vehicle and I don’t drive that truck. I told him I wasn’t aware that my husband was being dropped and he explained why and he stated that I should’ve received a letter. I told him that I didn’t receive any letter but I understood that my husband could not drive my vehicle. He NEVER said that I had to sign a document because I could’ve drive to their office or maybe had it emailed to me. They relied on the snail mail for such an important document. Fast forward…a rock hit my window last week and I called to see if my insurance covered it. The lady who answered the phone tells me I haven’t been insured since June. I ask her why and she says she’s doesn’t know, there’s no note explaining why. She called me back after she spoke with the underwriter and said it was because I didn’t send back an exclusion letter. I explained to her that I spoke with Joe over the phone on Feb 4th and I don’t recall him saying anything about signing a letter because I would’ve came to the office to sign it. She went on to offend me and say that she can start a new policy but the price would be $332.00 a month (now that’s double the amount of what I was previously paying) I told her there’s no way I was paying that kind of money when I haven’t had any kind of claims in maybe 15 years until recently when an uninsured motorist hit my vehicle. She said she would have Joe call me the next day (he never did). I will be dropping them for my homeowners insurance as well as having my mother drop them. I don’t appreciate not getting a follow up call about this letter (that the lady verified was not sent certified) I don’t appreciate riding in Baltimore city with no insurance (unknowingly). If I never called, I would’ve never known. It’s disgusting how I was treated when I did nothing wrong. My bills were paid on time and in full every month. I went 15 years w/o any accidents. Thank God nothing happened during that time I was uninsured"

toufikko love

October 21, 2022

5  out of  5 rating by toufikko love
"Super assistance from Patrick"

Alicia James

September 22, 2022

5  out of  5 rating by Alicia James
"Had a wonderful experience with Rebecca she took her time to explain everything to me which was very helpful."

Tony Oakley

August 29, 2022

5  out of  5 rating by Tony Oakley
"Patrick was a pleasure to work with. He went above and beyond to provide me with exceptional service."

love yourself

August 22, 2022

5  out of  5 rating by love yourself
"Great savings and support from state farm!! I really appreciate it"

Jon Dunbar-Cooper

August 10, 2022

5  out of  5 rating by Jon Dunbar-Cooper
"Excellent and knowledgeable!"

Valencia Jean

August 10, 2022

5  out of  5 rating by Valencia Jean
"Patrick has been very helpful with me in finding car insurance and renters. He called to make sure I understood my next steps. Thank you"

Sean Thaggard

August 4, 2022

5  out of  5 rating by Sean Thaggard
"Patrick was patient,,we played phone tag for almost a week ,bt he was wonderful...thx u so much"

Rebha Johnson

July 22, 2022

5  out of  5 rating by Rebha Johnson
"Rebecca was my agent, and I had a excellent appointment with her to enroll in state farm. She was very professional, very patience, and explained everything in detail. She also made sure I got the best plan for me that state farm was offering."

BigG_ Entertainme

July 16, 2022

5  out of  5 rating by BigG_ Entertainme
"Joe and everyone at statefarm in owingsmill MD are kind,professional and are willing to help you in best way they can. lastly everyone is patient and what ever information you need to know they explain it Thoroughly so can understand it. Thanks again urs truly Mr Greg H"